After ordering myself and friend the lumora skin sonic face sculptor, I was really looking forward to trying this out. These took a while to arrive but when I opened mine I was pleasantly surprised to see this come with a battery and seemed easy enough to use. This feels great on the skin and have used it several times since. When my friend opened hers it didn't work and although it seemed to work when she held this on an angle (with the bottom unscrewed) even with another battery this wouldn't work closed. I have contacted for support and to replace this item over a week ago with no feedback since. Really disappointed at the customer service as feel this should have been resolved sooner.
Hi Sara! Thanks for your review and I'm really sorry to hear that you were disappointed with one of your items. I've just checked and it looks like we emailed you on 21st of April to let you know we had arranged for a replacement item to be sent out. Our orders arrive within 5-10 working days so it should be with you soon! I hope this helps, please feel free to email us at email@example.com if you need any further assistance! Best wishes, Louise
Haven't been using it long enough to see results yet, but good for a relaxing face massage and its a reasonable price...
Good way to tone your muscles and make your face glow
Feels like I've had a massage after I use it, the vibrations are strong but feel nice.
Favourite new toy...so much fun to sit and roll it while I'm watching TV